Return and Refund Policy

At Anuplal, we strive to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, please review our Return and Refund Policy for guidance.

1. Eligibility for Returns

  1. Products can be returned within 4 to 5 days of delivery.
  2. To be eligible for a return, the item must be:
  3. Unused, in its original condition, and in the original packaging.
  4. Accompanied by the original receipt or proof of purchase.
  5. Certain products, such as perishable goods or customized items, may not be eligible for returns.

2. Return Process

  1. To initiate a return, please contact our customer support team at  exports@anuplal.com / 9546542400.
  2. Provide details of the product, reason for return, and proof of purchase.
  3. Once your return request is approved, we will provide instructions for returning the item.

3. Refund Process

  1. Upon receiving and inspecting the returned item, we will notify you about the status of your refund.
  2. Approved refunds will be processed to your original payment method within 4 to 5 days.
  3. Shipping charges, if any, are non-refundable unless the return is due to a defect or error on our part.

4. Non-Returnable Items

The following items are non-returnable:

  1. Perishable goods (e.g., seeds with an expiry date).
  2. Customized or personalized products.
  3. Products damaged due to misuse or improper handling.

5. Exchange Policy

  1. Exchanges are allowed for defective or damaged items only.
  2. To request an exchange, contact us within 4 to 5 days of receiving the product.

6. Cancellation Policy

  1. Orders can be canceled before shipping for a full refund.
  2. If the product has already been shipped, cancellation is not possible, but you may return the product after delivery.

7. Contact Us

For any questions or concerns about our Return and Refund Policy, please reach out to us:

Email: exports@anuplal.com

Phone: 9546542400